IMPORTANT: Please read these terms and conditions carefully before using FIT CYCLE FITNESS STUDIO website.

This policy governs your use of the FIT CYCLE FITNESS STUDIO website. The website is designed to allow users to purchase class packages, register for classes, book bikes, buy merchandise, and communicate with FIT CYCLE FITNESS STUDIO. If you use the website, you are responsible for maintaining the confidentiality of your account, password, and for restricting access to your computer or device. You accept responsibility for all activities that occur under your account and password. You shall be subject to the rules of FIT CYCLE FITNESS STUDIO in respect to the use of the premises, facilities and equipment provided therein (House Rules). You shall be deemed to have knowledge of the rules which are posted on the notice board in the premises and which may be amended from time to time without notice. Please familiarize yourself with the House Rules. FIT CYCLE FITNESS STUDIO shall not be liable to you for any inability to use or obtain access to the premises owing to circumstances beyond the reasonable control of FIT CYCLE FITNESS STUDIO. In such event, any refund of the usage fee shall be subject to the sole discretion of FIT CYCLE FITNESS STUDIO. FIT CYCLE FITNESS STUDIO shall not be liable to you, whether in contract or in tort, for any injury you may suffer or for your death, whether as a result of your using the facilities or equipment, participating in our virtual or on-demand classes, or otherwise, or any loss or damage you may suffer as a consequence thereof, unless due to the willful default or negligence of Voodoo Cycle.

FIT CYCLE FITNESS STUDIO shall not be required to provide you with the services and guidance of any attendant or supervisor, whether skilled or otherwise, and whether during the time you make use of the facilities and equipment, virtual classes, or otherwise. Any attendant or supervisor provided by FIT CYCLE FITNESS STUDIO shall be relied upon by you at your own risk. You shall be solely responsible to seek medical advice and to decide whether or not the facilities or equipment at the premises would be suitable for you, having regard to your personal health condition. FIT CYCLE FITNESS STUDIO shall not be liable for any loss or damage to your property that you may suffer at the premises, whether or not such property was brought into the premises by you or otherwise.

1. RESERVATIONS/CHARGES

In order to make a reservation, you must first own a single class or a multiple class package. To buy a single class or multiple class package online, you can either sign up here by using your email and creating a password, or if you are already registered, click login to purchase a package and make your reservation. You should be aware that classes and packages expire, and future prices are subject to change. You can reserve classes online up to 1 week in advance (Monday through the following Monday).

You can cancel your reservation in the following ways:

Log into your account and, next to the class you wish to cancel, press “cancel”

Arrivals Times:

We suggest arriving 15 minutes before your class starts to get your cycling attires, put your belongings in a locker, and set up your bike. Please check in to your class with our receptionist at least 5 minutes before class time. Please note our cancellation policy.

Please note, in fairness to all our customers, if you have not arrived within 5 minutes of the start of class, your bike can be released to another rider and you will forfeit your spot in the class.

For participants running late: We request that you call the studio to let us know you are on the way. We will hold your bike for up to 5 minutes after class begins, though we can’t guarantee you’ll get the exact spot you signed up for. We reserve the right not to let participants who arrive more than 5 minutes late to enter the studio.

For participants leaving class early: If you’re planning on leaving early, we kindly request that you tell the instructor ahead of time.

2. CANCELLATION, WAITLIST AND REFUND POLICY

• You may cancel a booking up to 8 hours before the Class and receive a refund of your Credit. If you cancel your class with less than 8 hours’ notice, you will lose your Credit.

• If we cancel a class, your Credit will be refunded.

• For private group bookings, advance notice of 48 hours is required to receive a refund on your booking. If the booking is cancelled with less than 48 hours’ notice, full payment will be deducted.

• Refunds will be made within 7 working days with advance notice of cancellation.

3. USERS OF OUR CLASSES

You must be aged 18 years or over to attend any of our classes or to use our facilities. Participants below 18 years old must be accompanied by their parent or guardian.

You agree with the rule’s states in our General FAQs which you can see online on the FIT CYCLE FITNESS STUDIO website. The rules relate to our opening hours, use of our facilities and your conduct.

Instructors and classes are subject to change.

We reserve the right to refuse you access to the studio and suspend or terminate your use of services if we reasonably consider that your conduct is damaging to our reputation, is in breach of these Terms & Conditions or would otherwise be in the interests of other users of the studio or participants in our classes.

4. HEALTH AND SAFETY WAIVER & RELEASE

RELEASE OF LIABILITY; ASSUMPTION OF RISK; INDEMNITY

USE OF FIT CYCLE’S PRODUCTS OR SERVICES, INCLUDING USE OF ANY FIT CYCLE FACILITY, INVOLVES THE RISK OF INJURY TO YOU OR YOUR GUEST(S), WHETHER YOU OR SOMEONE ELSE CAUSES IT. SPECIFIC RISKS VARY FROM ONE ACTIVITY TO ANOTHER AND THE RISKS RANGE FROM MINOR INJURIES TO MAJOR INJURIES, SUCH AS CATASTROPHIC INJURIES INCLUDING DEATH. In consideration of being allowed to participate in and access the Classes and Facilities, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the Classes and Facilities, whether sustained while using exercise equipment or not, (2) release, indemnify, and hold harmless FIT CYCLE, its direct and indirect parent, subsidiary affiliate entities, and each of their respective officers, directors, members, employees, representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to participation in the Classes or use of the Facilities, and (3) represent that you (a) have no medical or physical condition that would prevent you from properly using any of FIT CYCLE’S Classes and Facilities, (b) do not have a physical or mental condition that would put you in any physical or medical danger, and (c) have not been instructed by a physician to not participate in physical exercise. You acknowledge that if you have any chronic disabilities or conditions, you are at risk in using FIT CYCLE's Classes and Facilities, and should not be participating in any Classes.

MEDICAL CONDITIONS. BEFORE USING FIT CYCLE'S SERVICES OR FACILITIES, YOU REPRESENT THAT YOU ARE IN GOOD HEALTH AND HAVE NO DISABILITY, IMPAIRMENT, INJURY, DISEASE, OR AILMENT, PREVENTING YOU FROM ENGAGING IN ACTIVE OR PASSIVE EXERCISE OR WHICH COULD CAUSE INCREASED RISK OF INJURY OR ADVERSE HEALTH CONSEQUENCES AS A RESULT OF EXERCISE. YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF FIT CYCLE STUDIOS AND SHALL INDEMNIFY FIT CYCLE, ITS AFFILIATES, AGENTS, STAFF AND INDEPENDENT CONTRACTORS AGAINST ANY AND ALL DAMAGES ARISING OUT OF YOUR USE OF THE FACILITIES. 

5. CUSTOMER SERVICE. 

Any questions or concerns regarding your membership can be directed to a FIT CYCLE’s person in charge at the FIT CYCLE Fitness Studio where you are a member. 

6. DRESS CODE. 

Proper athletic attire is required. FIT CYCLE reserves the right to make the final determination in its sole discretion with regard to appropriate attire. 

7. SMOKING. 

Smoking (including e-cigarettes, chewing tobacco, vapor pens) is prohibited at all times in all FIT CYCLE studios.  

8. LOSS OF PROPERTY. 

You and guests are encouraged not to bring valuables onto the premises of a FIT CYCLE Fitness Studio. FIT CYCLE shall not be liable for the disappearance, loss, theft, or damage to personal property, including, among other things, money, jewelry, negotiable securities, and other items left by you or your guests. 

9. NON-DISCRIMINATION

FIT CYCLE represents that it will not discriminate against any person because of sex, race, creed, age, color, origin, sexual orientation, or ancestry in considering applications for memberships. 

10. MEMBERSHIP TERMINATION

We reserve the right to terminate your membership for any reason not expressly prohibited by law. In the event of termination, we will notify you in person or send you a written notice of termination to your address on file, and refund you any unused prepaid dues.  

11. CHILDREN’S USE

If you are under 18, you may register and use the Website and App only with the involvement of a parent or guardian. Fit Cycle Fitness Studio does not accept the online registration of minors; please do not attempt to register on the Website or App if you are under the age of 18. Registration of a minor is permitted for FIT CYCLE classes only, and must be completed in person at one of our studios with a parent or guardian. Minors who are at least 14 years of age, meet the minimum height requirement of 150cm, who have submitted a Minor New Rider Waiver Form signed by a parent or guardian, may sign up for Fit Cycle classes online.

12. ACCEPTANCE OF TERMS 

Using the Website or App, purchasing a FIT CYCLE class, registering for a FIT CYCLE class, booking a bike, purchasing merchandise, and/or using or attending a FIT CYCLE class, you signify your acceptance of the Terms. If you do not agree to this, please refrain from using the Website or App, purchasing a FIT CYCLE class, registering for a FIT CYCLE class, booking a bike, purchasing merchandise, and/or using or attending a FIT CYCLE class.

Occasional changes may be made to this document at our sole discretion to reflect changes in FIT CYCLE policies. The Terms may be revised at any time by updating this posting. By using the Website or App, by buying FIT CYCLE classes, registering for classes, booking bikes, buying merchandise, and/or using and attending FIT CYCLE facilities, you agree to be bound by any such revisions. Riders and community members are encouraged to check this document periodically to stay informed of current guidelines as they are binding to you.

13. CHANGES TO WEBSITE 

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and while we will try to maintain it up to date, we are under no obligation to do so.

14. INTELLECTUAL PROPERTY

We are the owner or the licensee of all intellectual property rights on this website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. The design and layout of this website are protected by copyright, database right, design rights and other similar laws and may not be copied or imitated in whole or in part. The trade marks, logos and trade names displayed on the website (“Marks”) are the property of FIT CYCLE FITNESS STUDIO or other third parties. You are not permitted to download, copy, modify or use the Marks without our prior written consent or the consent of such third party who may own the Marks. We and our suppliers own the intellectual property rights in the software that runs this website. Save to the extent expressly permitted by applicable laws, you must not copy, modify, download, distribute, decipher, de-compile, interfere with or attempt to interfere with that software without our prior written consent.

15. OTHER RELEVANT POLICIES

Our Privacy Policy, which is available online, sets out the terms on which we process and use any personal data we collect from you or that you provide to us. By using this website, you consent to such processing and terms and you warrant that all data provided by you is accurate.

16. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy constitute the entire agreement between you and us in relation to you use of our website.

17. VARIATION

We reserve the right to vary or amend these Terms & Conditions from time to time. Any changes shall take effect upon posting to this Website and our provision of Goods and Services to you.

18. CONSENT TO CONTACT

By click-signing these Terms of Service, you give Fit Cycle Fitness Studio and its authorized vendors consent to contact you by email to the email address as set forth in your account, or by text message or phone call or WhatsApp at the number associated with your account about any matter related to your account, including collection of monies owed, alerts or notices regarding your purchased services, and promotions that may be of interest to you. You may update your communication preferences, or revoke your consent to receiving promotional messages at any time.